Signa Vacancies 2021 – Careers24 Signa Jobs @ www.signa.co.za

Job Specification…

DUITES & RESPONSIBILITIES

Operations:

Manage multiple client accounts at a time while paying attention to detail and managing deadlines.
• Liaise between clients, suppliers, service providers, YES Non-Profit Company (NPC) and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to client needs.

Client Services / Account Management:

• Understand and action all client contractual obligations to ensure the company meets its SLA obligations and its clients’ objectives
• Manage allocated client relationship and their candidates including setting up, attending, and presenting at meetings when required
• Respond to customer queries and implement Signa’s project plans in line with its SLA obligations and its clients’ objectives
• Trouble shoot, actively and proactively resolve client issues and complaints
• Provide input on identifying new products and services that promote YES development and growth
• Drive client service excellence and be customer oriented

Financial Management

• Implement all yes activities within budgeted costs to meet profitability targets
• Be conscious of costs and use inputs economically while remaining customer focused
• Negotiate and get the best out of suppliers

Risk Management:

• Ensure that all registration processes with the YES NPC are complete and up to date (including candidate registrations)
• Evaluate and manage risk in line with Signa Group and Client’s HR policies and procedures in line with legal requirements
• Support the identification of risks and impacts

Client Risk Management:

• Ensure host employers and learners’ obligations are aligned with client and YES requirements.

Operational Service Delivery:

• Oversee and guide in the identification of host companies to champion the absorption of YES candidates
• Manage (and if required assist in) the recruitment, selection, and placement process of YES candidates to ensure client YES projects are rolled out in accordance with implementation timelines
• Provide support and guidance to the Recruitment Officer, Workplace Coordinators (Candidate & Host) and Administrators
• Champion and assist in the development of best practices to facilitate the host-sponsor-candidate relationship to be followed
• Liaise with Signa YES team members, and if needs be, host mentors and candidates on a regular basis to understand the client and candidate needs and challenges
• Liaise with and manage relationships with third party service providers including planning delivery of service, reporting and day-to-day management of SLAs
• Collaborate with and assist /coach team members as necessary team while being aware of own contribution /deliverable towards the success and performance of the department • Ensure the payroll department of Clients is provided with relevant information for YES candidates (e.g., leaves of absence, sick days, contracts, current payroll upload sheets and work schedules)

Reporting:

• Prepare formal reports on YES program activities monthly in line with clients’ SLAs
• Prepare monthly client reports to clients
• Report to the General Manager and keep a formal diary of all business obligations on a weekly basis.

Staff Management:

• Interacting, coaching, recognizing superior performance and addressing substandard performance of team members.
• Maintain a working environment conducive to productivity, employee wellbeing and retention.
• Recruitment of departmental staff in collaboration with Human Resources Department
• Collaborate on continuous professional development of team members

COMPETENCIES & SKILLS

• Strong customer service skills.
• Effective time management to ensure efficient achievement of objectives.
• Accuracy and attention to details.
• Organized, structured and professional.
• Hard working, self-managed and self-motivated.
• Committed to continuous professional development
• Proven assertiveness and problem-solving skills
• A valid ddriver’s license
• Own Mobile Phone
• Own Reliable motor vehicle
• Professional business attire

Minimum Requirements…

QUALIFICATIONS & EXPERIENCE

• Minimum of tertiary qualification in Human Resources or equivalent
• Certificate in Project Management will be an advantage
• Computer literate (MS Office – intermediary skill in word, excel, power-point).
• Minimum of 5 years in a Human Resources environment
• Operational optimization skills with a proven record over a minimum of 3 years of increasing outputs and efficiencies??
• Account Management Experience/Sales experience will be advantageous
• Proven track record in respect of working in collaborative teams
• Proven people skills
• Minimum 2 years’ experience in a supervisory/team role will be an added advantage

Job Specification…

DUITES & RESPONSIBILITIES

Operations:

• Oversee, manage and lead the daily operations of the campus effectively.
• Driving the performance of each member of the team on a daily, weekly and monthly basis as against individual targets
• Manage and co-ordinate organizational activities at Campus level.
• Implement academic programs and activities to achieve business requirements.
• Manage operational changes as required
• Manage the income streams and the operational expenses and general budget.
• Manage and ensure effective communication with all service providers and sustain client relationships
• Ensure governance and adherence to policies and procedures, and Business Ethics code
• Ensure quality of work and delivery to all stakeholders and adherence to Service Level Agreements
• Execute on all administrative and financial transactions and ensure efficiency
• Travel between and monitor main and satellite offices; and to head office as required
• Ensure transparent and effective communication and reporting to company leadership.
• Apply for OHS re-certification
• Ensure data and file are captured accurately on company systems and ensure information meaningful and is up to date in particular in relation to learners to enable business and management reporting and decision making

Minimum Requirements…

QUALIFICATIONS & EXPERIENCE

• Must be in possession of NQF 7 Degree or equivalent
  At least an Assessor, but preferably a Moderator qualification
• Facilitator / training qualification will be advantageous
• At least 10 years working experience of which 8 years in an education/skills development environment.
• At least 6 years management experience
• Sound understanding of operations management
• Demonstrated innovation and improved operational effectiveness
• Sales experience would be an added advantage
• Valid driver’s licence and own transport
• At least 4 years campus operational management experience including:
• Learnerships implementation, SETA and QCTO processes
• Education Risk and compliance / regulatory understanding
• Experience in staff management and development
• Very disciplined and organized individual
• Excellent skills in Excel, Word and PowerPoint

Job Specification…

he duties include the following:

• Recruitment of Learners
• Contributes to the development of and implements the integrated recruitment strategy
• Develops comprehensive and effective networks with relevant key stakeholders and influential professional
• Identifies the most effective attraction and recruitment channels
• Keeps abreast of relevant labour market trends
• Keeps abreast of the HR needs in operational centres and adjusts recruitment and selection activities accordingly
• Implements the end-to-end selection process always ensuring the quality of the process
• Learn the specifics of what the position entails and need a thorough knowledge of what the role entails/offers for a candidate and potential career possibilities

• Advertise vacant positions and replacements in time to start as per approved start date and as per recruitment timelines.
• Use CVs on hand / résumés on hand to begin developing an interview pool
• Scour online sites to discover people with backgrounds that would be a good match or post ads where prospects would be likely to discover them

• Talk to people/potential sources of CVs, ie. show a high school senior and their parents the benefits of joining SIGNA Academy.
• Candidates headhunted or selected according to job requirements
• Develop relationships with third parties inclusive of suppliers and other internal and external stakeholders
• Conduct candidate reference check/background checks on learners/candidates to ensure eligibility for learnership and comply with each internal stakeholders and external stakeholder expectations.

• • • Ensure all checks are up to date and cleared before on-boarding the learners
    • Arrange orientation and ensure clear communication with stakeholders and keep an eye on progress
    • All interview administration and documentation in place on time
    • Compile a Q&A checklist to audit regions on following the correct policies and procedures
    • Interview packs always available, up to date and interview specific
    • Interview questions compiled on time and designed to be position related
    • Conduct learner interviews and collaborate with HRBPs on Signa staff interviews
    • All required forms or documents available, up to date and linked to the recruitment policy and process (such as resource signed client

  agreement/proposal, job description (learnership description) recruitment requisition form, interview panel, etc.)

  • • Approval of non-designated Group /non-HDIs appointments on time (where applicable) and kept on record
    • CV database up to date on the system
    • Ensure that the recruitment time to fill a vacancy never exceeds 14 days from requisition to signed offer date for unemployed learners, and

  10 days for unemployed, 60 days for employed candidates, in line with the structured recruitment process

  • Provide business with monthly and quarterly reporting of new hires and candidate pipeline or as required.
  • Brief agencies/recruitment partners on vacant positions and maintain relationship with preferred recruitment agencies.
  • Coordinate approval of non-designated group/non-HDI appointments where applicable
  • Compile monthly recruitment reports as per HR Dashboard, and contribute to Board Packs, OPS Dashboard, Client feedback/reports etc.
  • Conduct regular follow-up meetings with managers to determine the effectiveness of recruiting implementation
  • Contribute to and agree on as well as communicate recruitment plan to the relevant managers and build good relationships with internal customers
  • • Ensure alignment of recruitment priorities and profiles with EE targets as identified by the management/B-BBEE Officer
    • Deliver recruitment services to Signa Academy based on learnership requirements
    • Manage a fair and transparent recruitment process which is in line with Signa group policies and procedures
    • Ensure the correct use of relevant technology/ systems including LMS for sourcing Learners and ensure the correct use of database and accurate information is added to the database
  • • Ensure all recruitment processes are accurate, timely, and meet the Signa group standards of delivery and quality
    • Understand relevant legislation, e.g., employment law e.g. (but not limited to) BCEA, Skills Development legislation, data protection, SETA rules, etc.

• • Contribute as an effective member of the team
  • Take ownership of performance and take action to address identified personal development areas
  • Ensure that KPI’s are met on a daily, weekly, and monthly basis
  • Ensure agreements are signed by clients before working on any recruitment assignment
  • Prepare learner on-boarding packs and ensure they are completed and signed off before learnership commences
  • Handover learner packs to ETQA
  • Collaborate to coach learners/Yes candidates that may be assigned to HR department
  • Structured Workplace Collaboration
  • Collaborate with structured workplace coordination as and when required
  • Stakeholder Engagement
  • Maintain excellent working relationships with internal and external stakeholders
  • Attend meetings as required
  • Build networks and manage relationships with community key stakeholders
  • Actively promote Signa Academy in the local community/potential markets /sources of learners/YES candidates etc.
  • Reporting
  • Report on recruitment process

Minimum Requirements…

• Diploma/Degree in Human Resources Management
• Extensive knowledge on the SETA’s/training legislation,
• Project Management Certificate will be advantageous
• Advance knowledge MS Office
• Minimum of 3 years recruiting experience
• Minimum of 1 year experience in a learnership environment
• Proven recruitment record with the ability to meet tight deadlines
• Supervisory experience will be advantageous

• • • trong Computer Literacy and good typing skills
    • Proven record of excellent Administrative Skills
    • Report writing
    • Accuracy and attention to details
    • Ethical and trustworthy – able to work with sensitive and confidential information
    • Organised and professional
    • Good interpersonal skills with a sound judgement of character attributes
    • Ability to work with strict deadlines and turn-around time
    • Excellent communication skills with individuals and groups at all levels
    • Hard working and self-motivated
    • Listening carefully in order to fully answer questions and address concerns
    • Speaking clearly
    • Dress and act in ways that enhance the reputation of the employer
    • Ability to maintain databases and correspond via email
    • Ability to use the telephone to interact with prospects and conduct distant interviews
    • Able to use online tools such as Facebook and LinkedIn used for finding and attracting possible applicants
    • Able to effectively engage and capitalise on job boards and conduct online collections of open positions that job seekers turn to in their hunt