ProDevelopment Group Vacancies 2021 – Careers24 ProDevelopment Group Jobs @ www.prodevelopmentgroup.co.za

Job Specification…

Key Responsibilities

• Evaluation of Cloud Services
• Optimising of Cloud Services
• Standardising service delivery
• Operational service delivery enablement
• Perform advanced issue analysis and resolution
• Address major incident escalations
• Conduct service due diligences
• Transition services to operational teams
• Conduct technical assessments and participate in service improvements
• Identify security risk and track until mitigated or resolved
• Conduct evaluations on engineers and make growth and training recommendations
• Create internal knowledge base articles and issue resolution scripts

Minimum Requirements…

 Certifications (Minimum)

• AZ-900 (Azure Fundamentals)
• AZ-104 (Azure Administrator)
• AZ-500 (Azure Security Technologies)
• AZ-300 (Azure Solutions Architect – Part 1)
• AZ-301 (Azure Solutions Architect – Part2)

 Additional Certifications (Advantageous)

• AZ-203 (Developing Solutions) *Only required if Service Bus, API, Logic Apps, Functions, Event Hub/Grid are required.
• AZ-400 (DevOps Engineer)
• MCSE Core Infrastructure (Retires January 2021)
• MCSE Productivity (Retires January 2021)
• CompTIA Network+
• Cisco CCNA, CCNP, CCIE
• Prince 2, PMP, SCRUM Master, AGILE (Advantageous)

Experience Required

• 10+ years’ experience working in the IT industry. Preferably in consulting as current function.
• .NET C#, PowerShell, JSON, XML beneficial.
• Experience with networking technologies (e.g. Cisco)
• Experience with database services and technologies
• Experience with data centre technologies (e.g. VMware)
• Experience with backup technologies (e.g. Veeam)
• Experience with storage systems (SAN)
• Experience using the Azure Pricing Calculator

Practical Skills Required

• Good understanding of Azure Infrastructure services and their limitations
• Experience in configuring & monitoring different attributes and handling scale up and scale down scenarios for the application in Azure
• Application monitoring through operations insight, application insight
• Provide best practices around provisioning production and non-production environments on Azure to optimize the usage
• Have good understanding in implementation of advanced security, authentication, and single sign on across cloud and on premise
• Strong understanding of the advantages and limitations of Azure Active Directory
• Strong experience in Azure platform Services, understanding of their capabilities and limitations and being able to architect and deliver solutions leveraging various platform services
• Have experience in implementing enterprise application using platform services like azure websites, Azure SQL, Azure Service Bus, notification hubs, event hubs, stream analytics, Document Db, application insights etc.,
• Strong expertise in building cloud native enterprise scale applications and moving applications from on-premises to cloud environments
• Strong understanding of the cloud architecture patterns and solution design principles
• Strong understanding of different attributes for cloud application availability, scalability, and ability to propose optimized design for cloud
• Performance tuning of cloud-based applications for best performance
• Experience in defining and implementing Hybrid scenarios with workloads shared across on premise and Microsoft Azure, application Integration between cloud and on-premise environments
• Collaborating with customers for quick technical assessment and proposal development for leveraging platform services of azure
• Closely work with customer to understand the business objectives and define solutions
• Experienced in working in Agile/devops environment with continuous integration and continuous deployment and application lifecycle management
• Candidate should be from an application development and solution architecture background and have expertise in building large scale web applications before the cloud experience.
• Strong ability to explain complex technical solutions in business language to project stakeholders
• The ability to present technical solutions to a business audience
• The ability to whiteboard and workshop solutions with colleagues and customers
• Good writing skills and the ability to write solution proposals in business language
• Possess the ability to research new solutions and keep knowledge up to date
• Good interpersonal and sales skills, must be able to be a team player
• Possess a growth mindset, willing to grow, expand and learn new skills
• Willing to study and attain certifications required by the business as and when the need arises

ProDevelopment Group Careers24 Jobs Opportunity 2021

The ProDevelopment Group Careers24 Jobs Opportunity 2021:- ProDevelopment Group is a leading Company in South Africa. Lots of South Africans crave to work with ProDevelopment Group. ProDevelopment Group offers many jobs every year. This is the dream job for South African people.

Thousands of candidates apply every year for the jobs left in ProDevelopment Group, but some candidates have successful addresses in this. Again this year, ProDevelopment Group is going to recruit a lot of jobs. This news is very important for the candidates who have been preparing for ProDevelopment Group recruitment for a long time.

Why Youth Need Only ProDevelopment Group Vacancies 

Why should you work in ProDevelopment Group? ProDevelopment Group is a leading organization that gives great respect to its employees. Employees who work in ProDevelopment Group are given a very good salary package. Apart from this, ProDevelopment Group offers its employees a weekly holiday. ProDevelopment Group has a great working environment. Along with this, you also get a promotion every year. Therefore you should work in ProDevelopment Group.

Opportunity at ProDevelopment Group Vacancies Portal 

ProDevelopment Group provides jobs for all youth. Youngsters who have passed Matric / Bachelor’s Degree in business can apply for clerk peon and other posts in this institution. Apart from this, graduate pass candidates can join the internship programs of ProDevelopment Group. Along with this, graduate and master Bachelor’s Degree in business holders can apply for big posts. Overall ProDevelopment Group makes jobs available for all categories.

How to Submit ProDevelopment Group Application form at ProDevelopment Group Vacancies Page

To apply for ProDevelopment Group Jobs, you have to follow the following steps.

• First of all, you have to create your account on the official website of ProDevelopment Group.
• After this you will have to login your account.
• After account login, you have to select a job profile for yourself, remember that you should be eligible for that job profile.
• Once you select the profile, you will have to fill the application form.
• Fill the application form carefully.
• After filling the form, click on submit button and wait for the process to complete.
• Candidates are advised to keep a print out of the application form with them so that they can be used when needed.

Apply For Vacancies at ProDevelopment Group

Job Specification…

Senior Project Manager – Infrastructure and Microsoft – 3 to 6 months
Back To Results Apply Now
Overview
Salary : ZAR500 – ZAR610/hour

Location — South Africa

Job Type : Contract

Closing date : 23 Aug 2021 23:59

Our Client a Global tech firm is seeking a Senior Project Manager to join their team remotely on a contract basis for 3 to 6 months. They offer stability, growth, attractive salary and an excellent working environment.

Description

Our client requires a Project Manager with solid understanding of Infrastructure technology, including Microsoft, Open Source, Networking and Datacentre hosting.

Minimum Requirements…

Requirements

Project managing several concurrent Microsoft and Infrastructure Project work streams:
Manage end-to-end project delivery: design, build, test, transition, go-live.
Business Analysis in the form of workflow analysis and business case development.
Planning, estimation and total cost of ownership.
Cloud and Infrastructure
Working with a diverse client base.

Essential Skills:

Infrastructure technical background essential with working knowledge of Microsoft and Open Source stacks.
Significant Infrastructure Project Management experience with associated PM qualification (Prince 2 preferred).
Self-starter. Can take on assignments, driving through contacting the appropriate parties to get them done and escalate when progress is impeded.
Excellent written and verbal communication.
Experience of working effectively within a team.
Excellent mentoring and skills transfer capabilities.
As a senior level business analyst/technical manager, you will possess excellent facilitation and communication skills.
You will can deal with all levels of a client organisation, with a proven track record sizing and scoping business requirements into clearly defined specifications.
A team player and self-motivated, you must demonstrate a strong customer-centric ethos.
You will possess very strong documentation skills, particularly in documenting business requirements and solutions.
Experience working across multiple projects, and in a project team environment

ProDevelopment Group Careers24 Jobs Opportunity 2021

The ProDevelopment Group Careers24 Jobs Opportunity 2021:- ProDevelopment Group is a leading Company in South Africa. Lots of South Africans crave to work with ProDevelopment Group. ProDevelopment Group offers many jobs every year. This is the dream job for South African people.

Thousands of candidates apply every year for the jobs left in ProDevelopment Group, but some candidates have successful addresses in this. Again this year, ProDevelopment Group is going to recruit a lot of jobs. This news is very important for the candidates who have been preparing for ProDevelopment Group recruitment for a long time.

Why Youth Need Only ProDevelopment Group Vacancies 

Why should you work in ProDevelopment Group? ProDevelopment Group is a leading organization that gives great respect to its employees. Employees who work in ProDevelopment Group are given a very good salary package. Apart from this, ProDevelopment Group offers its employees a weekly holiday. ProDevelopment Group has a great working environment. Along with this, you also get a promotion every year. Therefore you should work in ProDevelopment Group.

Opportunity at ProDevelopment Group Vacancies Portal 

ProDevelopment Group provides jobs for all youth. Youngsters who have passed Matric / Bachelor’s Degree in business can apply for clerk peon and other posts in this institution. Apart from this, graduate pass candidates can join the internship programs of ProDevelopment Group. Along with this, graduate and master Bachelor’s Degree in business holders can apply for big posts. Overall ProDevelopment Group makes jobs available for all categories.

How to Submit ProDevelopment Group Application form at ProDevelopment Group Vacancies Page

To apply for ProDevelopment Group Jobs, you have to follow the following steps.

• First of all, you have to create your account on the official website of ProDevelopment Group.
• After this you will have to login your account.
• After account login, you have to select a job profile for yourself, remember that you should be eligible for that job profile.
• Once you select the profile, you will have to fill the application form.
• Fill the application form carefully.
• After filling the form, click on submit button and wait for the process to complete.
• Candidates are advised to keep a print out of the application form with them so that they can be used when needed.

Apply For Vacancies at ProDevelopment Group

Job Specification…

Duties

• Implementation according to the Well Architect Framework
• Ability to automate, scale, storage, monitor, update, backups, high-availability and disaster recovery
• Ability to efficiently communicate and coordinate in case of emergency
• Ability to teach your colleague’s about AWS and implementations
• You like to work in a context where you can independently take up tasks E2E
• Develop reusable and reliable automated scripts and make them part of continuous integration / build systems
• Deploy, scale and automate AWS services across multiple regions.
• Participate in the research and development of the automated and replicable “infrastructure as a code” approaches.
• Tune system parameters and configurations to optimize performance.
• Take ownership of problem resolution or ensure a clear hand-off to the right owner
• Troubleshooting and resolving problems with production systems and services
• Developing and maintaining operations tools

Your Profile

• You have a senior profile with 5 to 7 years of exp.
• You are AWS Associate certified
• Good understanding of AWS cloud computing services and cloud computing delivery models (IaaS, PaaS, and SaaS)
• hands-on software development, infrastructure engineering, solution architecture or support of research software engineering
• Experience with SQL, Cloud Technology and IP Networking
• Understanding on Linux and other Linux flavored OS (CentOS, Ubuntu etic)
• Systems management/administration automation in Python, Perl, Ruby, Bash, PowerShell, or related experience
• Ability to work with off-shore and distributed teams

Minimum Requirements…

Job Specification…

INTERNAL PROCESS*

• Contribute to the development of a client service strategy that enables a positive client experience and
• business objectives.
• Contribute to the development of a client value proposition (CVP) and client service strategies to ensure
• operational considerations are incorporated.
• Manage the implementation of operating procedures and quality and service standards related to the
• applicable client service solution.
• Monitor and evaluate operational processes for quality and effectiveness and adjust as required.
• Contribute to the development of standard operating procedures to determine the optimal process to implement the various client service solutions.
• Manage a comprehensive client service function, ensuring timeous and accurate service delivery.
• Monitor operational results and backlogs and adjust according to service delivery requirements.
• Deliver meaningful and relevant reporting on client service functions and trends as required.
• Review performance in line with business objectives and realities to ensure optimal performance I maintained.
• Act as an escalation point to assist Customer Service Consultants and Administrators addressing client queries.
• Ensure team’s adherence to correct procedure when following up on queries.
• Identify and report process and system failures and enhancements to improve client experience.

*Client*

• Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
• Drive client service delivery goal achievement in line with predefined standards to ensure that clients receive appropriate advice and after sales service.
• Manage client query processes and ensure that queries are tracked, accurately resolved, and used as a mechanism to improve client service and business processes.
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall client targets.
• Provide authoritative, expertise and advice to clients and stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders.
• Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness, and recommend adjustments.
• Deliver on service level agreements made with clients and internal and external stakeholders to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback, and provides exceptional client service.

*People*

• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment, and dedication in support of organisational values.
• Select and recruit suitably qualified talent in line with Employment Equity principles and values.
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement, and cohesiveness.
• Enable a learning and growth culture whereby information regarding successes, issues, trends, and ideas are actively shared between team members.
• Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted.
• Identify employee growth and development needs and schedule interventions to enable ongoing development, training, and personal growth.
• Effectively manage performance within the team to ensure business objectives are achieved.
• Encourage innovation, change agility and collaboration within the team.

Minimum Requirements…

• Provide daily direction and communication to employees so that customer service calls are answered in a timely, efficient, and knowledgeable manner.
• Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers.
• Provide statistical and performance feedback and coaching on a regular basis to each team member.
• Act as a point of escalation to deal with Contact Centre issues that come up. Typical situations could be speaking with one of TC Direct’s customers and/or one of TC Direct’s customer’s end customer.
• Is available for employees who experience performance problems, providing appropriate coaching, counselling, direction, and resolution.
• Ensure employees have appropriate training and other resources to perform their jobs.
• Respond to and resolve employee relations issues expressed by team members.
• Create and maintain a high-quality work environment so team members are motivated to perform at their highest level.
• Assist the Head of Marketing with daily operation of the contact centre to include the development, analyses and implementation of staffing, training, telemarketing, scheduling, and reward/recognition programs.
• Work as a member/leader of special or ongoing projects that are important to area/process improvement.
• Share continual responsibility for deciding how to manage the employees, ensuring calls are handled efficiently and effectively.
• Produce and present quality assurance reporting and metrics for review by senior leadership.
• Evaluate, test and implement new systems for TC Direct’s contact centre operations ensuring system changes are defined and improved, coordinate all applicable programs by providing clear direction and updates, seizing opportunities and adapting to the evolving needs and priorities of our customers.
• Managing customer distribution and capacity planning across the team to ensure the best possible experience for our customers.

Required

*Knowledge/Skills/Abilities:*

• Bachelor’s Degree in business or related field, IT BA or equivalent diploma, IIBA/ BABOK /CBAP Qualification
• A Dimensional /Data Modelling course highly advantageous
• Proven experience of IT business analysis and business process redesign gained in Strategy/Business analysis or similar role
• Comparable experience in similar roles (in addition to the below) will be considered in lieu of degree.
• 2-3 years of customer service leadership experience within the last 5 years.
• Experience with CRM software such as Salesforce
• Experience with call centre systems such as Five9, ServiceNow, Remedy, NICE, or similar
• Minimum of 5 years ERP Business Analysis experience
• Knowledge of Transactional systems
• Experience working with the interface of information technology with functional groups within an
• organization
• Experience working with ERP systems; e.g. Syspro, Sage, SAP, Microsoft Dynamics
• Proficient in one or more BI visualisation tools
• Experience in call centre quality assurance.
• Intermediate to advanced MS Excel, Work and PowerPoint Skills.
• Strong communication, leadership, and coaching/training abilities.
• Strong problem-solving, analysis, and organizational skills.
• Experience in E-commerce support would be an advantage.
• Must be able to adapt to rapidly changing environments and work with cross-functional teams
• Team leadership *– customer service team leads manage teams that can range from a few people to large departments, so effective team coordination and organization skills are vital
• Performance evaluation *– customer service team leads should also have some experience with employee evaluations to successfully manage their team’s growth and performance
• Conflict resolution *– customer service team leads must quickly and effectively resolve customer issues, particularly when a customer is unhappy with the company’s product or service
• Problem-solving skills *– this role also requires significant problem-solving skills, as a customer service team lead needs to assess the situation when a customer calls or emails and rapidly arrive at a resolution
• Communication skills *– this role relies heavily on both written and verbal communication when interacting with customers and directing team members