HeroTel Snowball Vacancies 2021 – Careers24 HeroTel Snowball Jobs www.herotel.com

HeroTel Snowball Vacancies 2021 | HeroTel Snowball Jobs Careers24 @ www.herotel.com. HeroTel Snowball Careers 2021. Vacancies with HeroTel Snowball South Africa.

Here you can get the latest Western Cape Government Jobs in HeroTel Snowball. Currently HeroTel Snowball Jobs in Stellenbosch Available now. You can apply now Jobs in HeroTel Snowball Department. We will update you on this page for Gumtree jobs in HeroTel Snowball. So Candidates can subscribe to our South Africa Government Jobs Portal for Upcoming Government Vacancies 2021 in the HeroTel Snowball.

You can also get here HeroTel Snowball Matric jobs in Stellenbosch & Upcoming jobs in Stellenbosch for Matriculants.

HeroTel Snowball Vacancies 2021 | HeroTel Snowball Jobs Opportunity for Helpdesk

HeroTel Snowball Jobs notification out on official HeroTel Snowball Vacancies Page for Helpdesk Job position. Job seekers who have Grade 12 qualification can apply for the Helpdesk job position. The posting for the HeroTel Snowball Helpdesk is Stellenbosch. Salary – R13 486.00 Monthly.

Job Specification…

Key Responsibilities:-


  • Accurately screen incoming calls, redirecting calls and taking messages.
  • Attentive to the call log and identifying possible outages based on the call volume.
  • Supplying clients with general information regarding their Wireless service, Fibre service &

responding to email.

  • Assisting clients with basic support queries and performing basic troubleshooting.

2. Tickets

  • Log tickets for all client queries, add standard checklist in the ticket and escalate as necessary.
  • Monitoring Tickets to ensure that tickets are handled / resolved efficiently and in a timely manner
  • Focus on technical tickets – ensuring prompt responses and escalation of issue cases
  • Escalation on repeated issues of the same nature for a specific client or tickets that have been

open for more than 3 days without being resolved.

  • Quick turnaround time for resolving queries. 2
  • Escalate issues accordingly to Tier 2 Engineers.

3. Other

  • Solve basic configuration issues.
  • Follow basic processes as well as required external escalation steps and contact info when

assisting with escalations.

  • Focusing on monitoring systems – always be aware of the statuses on monitoring systems including

but not limited to Dude and PRTG.

  • Timely communication both internally and externally (clients).
  • Continuous training and research outside of office hours (keeping up with what is trending in the


Minimum Requirements…

Industry related (internet services)
Technical aptitude
Proven experience in dealing with customers / call center experience
Proficiency in English and Afrikaans
Accuracy and attention to detail
Fast learner and being proactive
Self-motivated with a results-driven approach
Great speaking voice

Grade 12 / Senior Certificate
N+ & A+ certification (Advantegous)

HeroTel Snowball Careers24 Jobs Opportunity 2021

The HeroTel Snowball Careers24 Jobs Opportunity 2021:- HeroTel Snowball is a leading Company in South Africa. Lots of South Africans crave to work with HeroTel Snowball. HeroTel Snowball offers many jobs every year. This is the dream job for South African people.

Thousands of candidates apply every year for the jobs left in HeroTel Snowball, but some candidates have successful addresses in this. Again this year, HeroTel Snowball is going to recruit a lot of jobs. This news is very important for the candidates who have been preparing for HeroTel Snowball recruitment for a long time.

Why Youth Need Only HeroTel Snowball Vacancies 

Why should you work in HeroTel Snowball? HeroTel Snowball is a leading organization that gives great respect to its employees. Employees who work in HeroTel Snowball are given a very good salary package. Apart from this, HeroTel Snowball offers its employees a weekly holiday. HeroTel Snowball has a great working environment. Along with this, you also get a promotion every year. Therefore you should work in HeroTel Snowball.

Opportunity at HeroTel Snowball Vacancies Portal 

HeroTel Snowball provides jobs for all youth. Youngsters who have passed Matric / Matric can apply for clerk peon and other posts in this institution. Apart from this, graduate pass candidates can join the internship programs of HeroTel Snowball. Along with this, graduate and master Matric holders can apply for big posts. Overall HeroTel Snowball makes jobs available for all categories.

How to Submit HeroTel Snowball Application form at HeroTel Snowball Vacancies Page

To apply for HeroTel Snowball Jobs, you have to follow the following steps.

  • First of all, you have to create your account on the official website of HeroTel Snowball.
  • After this you will have to login your account.
  • After account login, you have to select a job profile for yourself, remember that you should be eligible for that job profile.
  • Once you select the profile, you will have to fill the application form.
  • Fill the application form carefully.
  • After filling the form, click on submit button and wait for the process to complete.
  • Candidates are advised to keep a print out of the application form with them so that they can be used when needed.

Apply For Vacancies at HeroTel Snowball

Reason to visit Indeedjobs.co.za for HeroTel Snowball Vacancies 2021

Indeedjobs.co.za is a leading South African job site that assists jobseekers & Applicants from all Government vacancies sectors and experience levels to find and apply for HeroTel Snowball vacancies from thousands of South Africa’s leading companies HeroTel Snowball one of them. With over lots of website visitors a month, Indeedjobs.co.za is one of the most popular websites to find Government Jobs employment Indeed Jobs online in South Africa.

Indeedjobs.co.za Careers24 mission is to become a great website where every candidate can find an Indeed job and where every company can find the perfect candidate to join their company jobs. Indeedjobs.co.za is also a great website for Bank Vacancies South African youth to get jobs in various companies like HeroTel Snowball.

Vacancies at HeroTel Snowball | About Company

Herotel began its journey in 2014 with the dream of connecting all South Africans to faster, more affordable internet. That vision was accelerated through a nationwide consolidation of 30 owner-operated businesses, which now all proudly fly the Herotel flag.

We united these businesses to help bring meaningful change to an industry that desperately needed a shake-up. Internet connectivity has become an essential service in everyday life: it’s how people make money, school their children, connect with their loved ones, and entertain themselves after a hard day’s work. By building world-class fibre and wireless networks, we enable our customers to become the heroes of their communities.

Today, we are the largest fixed wireless internet service provider in South Africa and a meaningful player in the local fibre industry. We connect over 95 000 home and business users to the internet across more than 400 towns and cities.

We are tireless in our endeavour to bring fast, affordable internet to as many South Africans as possible.